Privacy Policy
Last Updated: April 17, 2025
This Privacy Policy for Avidys ('we', 'us', or 'our'), describes how and why we might collect, store, use, and share personal information of users who submit inquiries through our contact forms or other inquiry mechanisms, create accounts to access specific services under these accounts, and more generally use our services such as:
- Visit our website at avidys.com (the 'Website'), or any website of ours that links to this privacy notice
- Download and use our mobile applications, or any other application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at avidys@gmail.com.
We collect the following personal information from you:
1.1. For Inquiry Requests:
- Contact Information: This typically includes your name, email address, and phone number (if provided).
- Inquiry Details: The content of your message or request submitted through our forms.
- Technical Information (Automatically Collected): Our servers may automatically log certain information when you access or interact with our Website, including:
- IP address
- Browser type
- Operating system
- Referring website addresses
- Pages you visit on our Website
- Dates and times of your visits
1.2. For Account Creation and Service Access:
- Registration Information: When you create an account, we collect information such as your name, email address, username, and password.
- Profile Information (Optional): You may choose to provide additional information in your profile, such as your organization, job title, or other relevant details.
- Service Usage Data: We may collect information about how you use our specific services once you are logged in, such as the features you access, the data you interact with, and the actions you take within the service.
- Technical Information (Automatically Collected): Similar to inquiry requests, our servers may log technical information related to your logged-in sessions.
We use the collected information for the following purposes:
- Responding to Your Inquiries: To understand and respond to your questions, requests, or feedback.
- Providing Information: To send you information related to your inquiry, which may include follow-up communications.
- Account Management: To create and manage your user account, including verifying your identity and managing your login credentials.
- Providing and Personalizing Services: To provide you with access to the specific services you have registered for and to personalize your experience within those services.
- Service Improvement: To analyze how users interact with our services and Website to improve their functionality, content, and user experience.
- Communication: To communicate with you about your account, service updates, important notices, and potentially promotional materials related to our services (where you have provided consent, if required by applicable law).
- Security: To help maintain the security and integrity of our Website and our services, including monitoring for and preventing fraudulent activity.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We will only share your personal information in the following limited circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you (e.g., email communication providers). These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Within Our Organization: Your information may be shared within our company for internal administrative purposes, service provision, and improvement. Access to this information is limited to personnel with a need to know.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process (e.g., a court order or subpoena).
- Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We do not sell your personal information.
4. Data Retention
- Inquiry Data: We will retain your personal information related to inquiries only for as long as necessary to fulfill the purposes for which it was collected, including responding to your inquiries and for a reasonable period thereafter for record-keeping purposes. Technical information may be retained for a longer period for analytical purposes.
- Account and Service Data: We will retain your account information and service usage data for as long as your account is active or as needed to provide you with our services. Even after you close your account, we may retain certain information as required by law, for legitimate business purposes (such as enforcing our agreements), or for analytical purposes.
5. Your Rights
We consider that you have the right to:
- Access: Request access and obtain a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information (subject to certain exceptions).
- Objection to Processing: Object to the processing of your personal information in certain circumstances.
- Restriction of Processing: Request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: Request to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller (where applicable).
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To submit a request to exercise these rights, please fill out and submit a data privacy request form on our website contact page (avidys.com/contact) or contact us using the contact information provided below. We may require you to verify your identity before fulfilling your request.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include [Specify security measures you take, e.g., encryption, firewalls, secure socket layer (SSL) technology]. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Links to Other Websites
Our Website may contain links to other websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.
9. Cookies
We may use cookies and similar technologies (e.g., web beacons, pixels) to enhance user experience, analyze usage, and improve website functionality. You can control cookie settings through your browser.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy or our data practices, you may email us at avidys@gmail.com or contact us by post at:
Avidys LLC
Registered Agents 1505
1401 21st ST, STE R
Sacramento, CA 95811
United States
By submitting an inquiry through our Website, you acknowledge that you have read and understood this Privacy Policy.